HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY MERCHANDISE?

All “Through the Collar” Scarves and Treats will be shipped within 5 business days. Our Bed Pillows will be shipped within 10-15 business days and our Furniture will be shipped within 30-60 business days.

HOW DO THE “THROUGH THE COLLAR” SCARVES WORK?

Our scarves are designed to slide the pet’s collar through the scarf. Then simply put your pet’s collar back on.

HOW LONG DO THE SCARVES STAY ON?

They will stay on for as long as you want them to stay. With our design of “through the collar”, the only way that they will come off is if the pet’s collar comes off.

WILL YOU ALWAYS HAVE THE SAME FABRICS AND DESIGNS?

No, as we continually look for new fabrics, and as we find them, we will be updating our site. Our design group is always coming up with new designs. Once they are tested by Tiffy, we will have them available to you.

HOW LONG DO YOUR TREATS STAY FRESH

Because our treats are made fresh, we recommend that they be used within 90 days.

CAN I SPECIAL ORDER DIFFERENT QUILT  FABRICS FOR YOUR QUILTS?

Yes, contact customerservice@bonesbyjones.com with your request. Cost may vary depending on the request.